Think of the most successful people you know. What do they have in common? They have similar beliefs, high levels of optimism and they take responsibility for their failures and successes. Now think of the people you know who always find an excuse for why they aren't where they want to be in life or the "I can't catch a break" type of people. They fear risk and change because it is not what they're used to and it is not comfortable. When leading your people, it is vital to start with the tactics that produce the results that you are achieving.
