How to Increase the Lifetime Value of a Client
Once one of your salespeople has made the sale, the job's not over. Far from it, really, because now the job is to keep that client and build your relationship with them. How do they do that? By being ready to help however they can, by offering more and more appropriate services - and just by remembering that they're always re-selling themselves and the business. Because the competition is always lurking.